CPM 090 - Self-Awareness and the Public Leader

Course Description

As we begin this Certified Public Manager program, we will be focusing on four topics in this course:

Public manager self-awareness: Creating a baseline of your values, goals, and management style that describe who you are as a public manager at this point in your career and then identifying areas of growth to build on that baseline to become the type of public manager you wish to be.
Business writing: Enhancing your business writing skills by participating in discussion boards, creating a personal purpose statement, developing written goals and keeping a learning log.
Presentation skills: Improving your comfort level and skill at speaking in public.
Communication skills: Exploring your communication patterns and increasing your effectiveness in listening, speaking, receiving feedback, and creating clear messages.

In concentrating on these four topics your goal will be to accomplish six specific objectives:

Exercise effective personal management techniques by establishing a personal purpose statement that aligns with your values and goals.
Show the ability to create and monitor professional goals and objectives in three areas: knowledge, skills and behavior.
Assess your leadership/management style, including your strengths and growth areas, and execute a self-improvement plan to address a desired behavior.
Exercise various active listening behaviors by determining your listening style, adapting to others’ listening styles, soliciting effective feedback, and improving a personal communication pattern.
Enhance your verbal and written communication skills through a variety of learning activities and exercises.
Demonstrate the ability to create and deliver quick informal presentations.