CPM 092 - Managing Public Sector Work

Course Description

In the next six weeks through the Managing Public Sector Work course the focus will turn to the organization level by concentrating on three topics:

• diversity in the workplace
• establishing effective and efficient teams
• managing projects in the public sector

In the first week of this course, we'll explore the concept of diversity by viewing primary, secondary, organization, and era (events-based) dimensions of the diversity wheel. You are asked to share with your colleagues any workplace diversity documents that are published by your organization such as a: diversity vision/mission statement; diversity strategic plan; diversity policy statement; diversity communications plan; diversity training plan; diversity brochures; newsletters; or others. These documents will be posted to a discussion board for your class colleagues to view and perhaps use as a model within their organization. We’ll also provide a glossary of key terms, a diversity self-assessment, as well as interesting reading regarding best practices in achieving diversity in the workforce. As good teamwork; through diverse team members; is essential for high individual and organizational performance, we will work through how to build and utilize effective and efficient teams. Now that we have a more complete understanding of how a team functions, we will be able to put that knowledge to good use by effectively and efficiently leading a project management team. Project management is a complex process that requires a wide range of skills that is the focus of the final weeks of the course.

Applies Towards the Following Certificates

• Pennsylvania Certified Public Manager : Required Courses