CPM 094 - Leading People
Course Description
This is the second course in the Certified Public Manager program to specifically focus on leadership. Our first course, Self-Awareness and the Public Leader, introduced you to the DiSC behavioral assessment and helped you become aware of your behavioral style and its impact on communication. This current course, Leading People, returns to the DiSC tool as a way to examine your leadership style and specifically its influence on how you approach decision making, problem solving, motivation and developing your employees in today’s diverse and multi-generational workplace.
With increased understanding of your leadership style and its impact on those you lead, you will be able to analyze what is effective and what needs adaptation so that you can be both an inspiring and a practical manager in the public sector.
This course is also intended to give you a brief introduction to several key employment laws with a specific focus on the Americans With Disabilities Act.
Specifically, our learning objectives for these six weeks are:
- Identify key human motivators, various ways to identify them in employees, and possible strategies to maintain/increase performance through these motivators;
- Perform a job and position analysis by defining tasks, essential functions, physical requirements, knowledge, skills, abilities and other criteria to prepare for a recruitment/selection process;
- Identify possible workplace accommodations for employees with a variety of conditions qualifying for an accommodation under the Americans with Disabilities Act;
- Identify and explain major employment laws, including FLSA, ADA, FMLA, USERRA, etc., and how they affect the workplace;
- Describe various terms and methods used to carry out employee development, and pros and cons of each; and,
- Continue work on your Capstone Project.
Applies Towards the Following Certificates
- Pennsylvania Certified Public Manager : Required Courses