CPM 099 - Capstone

Course Description

The ROI of CPM:

As part of the Pennsylvania Certified Public Manager^® program, each participant will be required to initiate and participate in a Capstone Project that will count toward 60 hours of required PA CPM training. The focus of each Capstone Project should be departmental process improvement and/or resource savings. The Capstone Project is a comprehensive project plan that may be implemented in the participant's work domain. The project is woven into various modules of the PA CPM program. Participants will be given a detailed rubric outlining all aspects needed to complete the assignment.

We recommend that supervisors or departmental managers approve the topic/subject of the Capstone Project. The following criteria exemplify an exceptional Capstone Project:

Innovative in its approach and results in an improvement in quality within the work unit.
Shows cost savings, increased revenue, or increased customer satisfaction as a result of the implementation of the project.
An outstanding demonstration of CPM principles.
Significantly contributes to the organizational and work unit.

During the the final CPM® session, each participant will give a 5-10 minute verbal and PowerPoint presentation of their Capstone Project to the class.

Looking for PA CPM Project Ideas? Below are links to the top projects across the entire country as recognized by AACPM.

Impact of Capstone:

The examples below represent the potential performance of various CPM Capstone projects and is not intended to project actual financial results.

“$2.6M (combined cost savings and revenue) for first five classes all projects combined.” Patricia Hoppe – Manager, Office of Employee Development – State of Nevada – Las Vegas

“$25 Million dollars (revenue) in non-filed, unreported, or under-reported tax debt. … the benefits are ongoing as we now have a collaborative relationship with each of the regulatory agencies…” Jeff Scott, M.S.M., C.P.M. – Chief Compliance Officer – Kansas Dept. of Revenue – Taxation

Applies Towards the Following Certificates

Pennsylvania Certified Public Manager : Required Courses